Shipping and Returns
Order Processing Time
Orders will generally be packed and shipped within 2-3 business days, but may sometimes take up to 5-7 business days, depending on product availability. If you would like to ship via expedited delivery service, please be sure to check with us to confirm the estimated delivery date before placing your order.
US Delivery
Foroli ships all orders via UPS. We offer free US Standard Ground shipping for orders over $300.
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Standard Ground 5-7 business days $15
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Expedited 2 to 4 business days $25
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Next Day 1 business day $35
Please note the above times does not include processing times.
International Delivery
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DHL Worldwide Express 5-7 business days $100
Taxes
Please be aware that for domestic orders, we are obligated to collect state sales tax in the state of Florida. This amount is calculated at checkout.
Customs and Duties
We ship International orders via DHL as DDU (Duties Delivered Unpaid). Once the carrier is in possession of your order, you are responsible for any additional taxes and duties. Foroli is not responsible for any fees charged by customs.
In the event you will be returning your order, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package for both the original and return shipments. We cannot refund any shipping fees on your original purchase at this time.
Returns
If you are not completely satisfied with your purchase we accept returns for all unused, unaltered, unwashed, full-priced merchandise with its original tags.
We accept returns and full refunds on all full-priced items within 14 days of delivery. Please be advised all sale items are a final sale and returns or exchanges will not be accommodated.
Please e-mail us at customerservice@shopforoli.com to request a return authorization.
Intiate a Return
To request a return, please reach out to us at customerservice@foroli.com and we will reply with additional instructions.
The returns process may take up to 3 weeks to complete. Once we can verify that the merchandise has been checked-in and is in good condition, we will email a refund confirmation.
International Returns
To request a return, please e-mail customerservice@foroli.com and we will respond with additional instructions. For international returns, please ensure that items are returned to our warehouse within 30 days of delivery of your original order. Once we can verify that the merchandise has been checked-in and in good condition, we will email a refund confirmation.
Exchanges
Foroli does not offer formal exchanges at this time. Please place an order for the new size, and we will process the refund when your original purchase is received.